Velaris vs. Truvi
Truvi (formerly SUPERHOG) pairs guest screening with insurance-backed damage protection. Velaris runs full insurance programs for property managers. Here's the factual, feature-level comparison.
Feature-by-feature comparison
Based on each company's publicly documented offering as of September 2026. Products change — confirm current terms with each provider.
| Feature | Velaris | Truvi |
|---|---|---|
| Guest screening / ID verification | ||
| Guest-paid damage protection | ||
| Deposit-replacement products | ||
| Full insurance program (not "insurance-backed" protection) | ||
| Self-insured retention you choose, funded in escrow you own | ||
| General liability for managed properties | ||
| Company insurance (GL, E&O, workers' comp, cyber) | ||
| Business interruption coverage | ||
| Event liability for approved gatherings | ||
| Certificates of insurance (COIs) | ||
| PM sets the guest fee and keeps the revenue | ||
| PMS-integrated per-reservation enrollment |
Four differences that decide it
Truvi describes its damage offering as insurance-backed protection paired with guest screening. Velaris is an insurance program: you select a retention, fund it from guest-fee revenue in an escrow account you own, and insurance responds above it — with policy documents, COIs, and program governance.
In a Velaris program the guest damage fee is your revenue line: you set it ($69–$199 per reservation is typical), you keep what damage doesn't consume. Protection products priced per booking keep that spread with the provider.
Screening and stay-level protection don't address the risks carried by the management company itself — E&O on your professional decisions, workers' comp for your staff, cyber, and the liability your management agreements require. Velaris covers the company as well as the reservation.
Owners, HOAs, and municipalities ask for certificates of insurance. A protection product can't issue one. Velaris generates COIs on demand with the limits and additional insureds your jurisdiction requires.
Frequently asked questions
Is Truvi the same as SUPERHOG?
Yes — SUPERHOG rebranded to Truvi in late 2024. The product family (guest screening, ID verification, damage protection, deposit tools) carried over under the new name.
Does Velaris do guest screening like Truvi?
No. Velaris focuses on insurance and damage-program economics. If ID verification or screening matters to your operation, you can run a screening tool alongside a Velaris program — they solve different problems and aren't mutually exclusive.
Truvi says it's "not insurance." Why does that matter?
Protection products are contractual promises backed by an insurance arrangement the provider holds. That can work fine for stay-level damage — but it means no policy in your name for liability, no COIs, no company coverage, and terms that live with the provider. An insurance program gives you the documents, limits, and governance that owner contracts and municipalities increasingly require.
Can I switch from Truvi to Velaris?
Yes. Most portfolios transition within about 30 days: we review your current protection terms, design the fee/retention structure, connect your PMS, and new reservations enroll in the Velaris program while existing protected stays run off naturally.
Who is Truvi a good fit for?
Operators whose primary concern is guest vetting — ID verification and fraud screening — with damage protection attached. If screening is your main problem, Truvi's toolset addresses it. If your main problems are damage economics, liability, owner requirements, and company coverage, that's the ground Velaris is built for.
Want the program, not just the protection?
Bring your current per-booking protection costs. We'll show you what the same money looks like as a program you own.
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