Glossary

Business interruption insurance

Business interruption insurance replaces lost revenue when a covered event — fire, storm, major damage — takes a property offline. For property managers it covers the rental income lost while a home is repaired, and can extend to the manager's commissions on that income.

By Andrew Bate, Co-founderReviewed by Stuart BateUpdated

Why this matters for property managers

A home that is uninhabitable for eight weeks in peak season loses more in bookings than the repair itself costs. Owners feel that loss directly and often look to the manager for answers. Coverage that makes the owner whole — and protects the manager's fee income — keeps the relationship intact through the rebuild.

Business interruption insurance: common questions

Does business interruption cover guest-caused damage?

It covers lost income from any covered cause of loss, which can include serious guest-caused damage. Ordinary wear and minor damage do not trigger it.

How is lost rental income calculated?

From the property's booking history and forward reservations at the time of loss. Managers with PMS data can document the loss far more precisely than owners with a spreadsheet.

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