Glossary

Liability

Liability is legal responsibility for injury or damage to someone else. If a guest is hurt at a property and the owner or manager is found liable, they are responsible for the guest's medical costs, legal fees, and any settlement or judgment.

By Andrew Bate, Co-founderReviewed by Stuart BateUpdated

Why this matters for property managers

Property managers carry liability on two fronts: for what happens at managed homes and for their own professional decisions. Confusing the two — or assuming the owner's policy covers the first — is the most common gap in a management company's insurance.

Liability: common questions

Who is liable when a guest is injured at a managed property?

Potentially both the owner and the manager, depending on the cause and the management agreement. Both need liability coverage that does not exclude short-term rental use.

Does the guest's own insurance matter?

Guest travel insurance may cover the guest's medical costs, but it does not shield the owner or manager from a liability claim.

Want this explained for your portfolio?

Our team speaks plain English and knows property management. Ask us how this applies to the homes you manage.

Get a Quote