Damage protection built into Guesty
Velaris syncs reservations from Guesty so coverage activates per booking with no manual entry. Property inventory stays in step as you add or remove listings, and claims are pre-filled from reservation data.
Running on Guesty?
Guesty is one of the most widely used property management platforms for professional short-term rental operators, with deep automation and a large marketplace.
Velaris is built for mid-size and large property management companies — the program layers (damage waiver, liability, guest injury, company coverage) attach per reservation through the Guesty connection.
- 1Approve read-only access to your Guesty reservations — no write permissions, no workflow changes
- 2Set your guest damage fee and program rules with your Velaris advisor
- 3Every confirmed Guesty reservation enrolls automatically, across all connected channels
- 4File claims from your dashboard with booking and guest context already attached
What the Guesty connection unlocks
Add or remove listings and the program follows — your coverage always matches the portfolio your PMS says you manage.
Airbnb, Vrbo, Booking.com, and direct reservations all enroll through the PMS — including the direct bookings platform protection never touches.
Reservation, guest, dates, and property come straight from the PMS record. Guest damage claims are typically reviewed and paid within 2 business days.
Certificates of insurance and homeowner coverage notices are generated per property, using the portfolio data already synced.
Use a different system too? Velaris connects to 80+ platforms — see the full integration list.
Guesty Damage Protection (Guesty Shield) vs. Velaris
If you run on Guesty, you have probably been offered Guesty Damage Protection (Guesty Shield). It is a reasonable product for what it is. The question is whether a per-stay add-on is enough for a professionally managed portfolio, or whether you want a program you control. Here is the factual comparison.
| Feature | Guesty Damage Protection (Guesty Shield) | Velaris program |
|---|---|---|
| Provider | Guesty Insurance Services LLC | Velaris Insurance, licensed in all 50 states |
| How it's sold | Host-paid per reservation on every reservation of the selected properties (US and Mexico); hosts may pass the cost through as a synced damage-waiver fee. A separate Guesty Liability Coverage add-on offers up to $1M per reservation | Guest-paid damage fee you set ($69–$199 per reservation) plus $9 per reservation administration |
| Pricing | Not published; the per-reservation cost is shown in-app and billed after check-in | Published: $9 per reservation, plus the damage you retain below your selected retention |
| Limits | Per reservation: Bronze $3,000, Silver $5,000, Gold $10,000, Platinum $20,000, $0 deductible, stays up to 21 nights | Program limits you choose; insurance responds above your retention, so a large loss is not capped at a per-stay figure |
| Who keeps the fee | Set by the provider; margin stays with them | You. Fee revenue is yours; expected damage is paid from program funds |
| Reservations covered | Guesty reservations enrolled in the product | Every reservation synced from Guesty, on every channel, direct bookings included |
| Beyond guest damage | Guest damage only | Liability, guest injury, business interruption, and company coverage in the same program; COIs on demand |
| Claims | Filed with the provider on its timeline | Filed from your dashboard with the booking attached; typically reviewed and paid within 2 business days |
The price is set by Guesty and shown only in-app, coverage is capped per reservation at the tier you buy, and there is no business-interruption or company coverage and no certificate of insurance in your name. Facts about Guesty Damage Protection (Guesty Shield) were checked against the published product page on 2026-09-09; confirm current terms with Guesty.
Proper Insurance, Truvi, Steadily or Velaris on Guesty?
Searches for insurance on Guesty turn up these products next to Velaris. They are different things bought by different people, and only some of them are connected to Guesty. Here is where each one fits.
| Product | What it is | Who buys it | Connected to Guesty? |
|---|---|---|---|
| Proper Insurancesource · 2026-09-14 | An annual commercial homeowners policy written for short-term rental owners: building, contents and liability, with pet liability and bed-bug protection. | Bought by the owner of each home and priced per property per year; the policy belongs to the owner, not the management company. | Listed in the Guesty Marketplace as a community partner; Guesty's help center notes that no integration with Guesty is required, so nothing syncs from reservations. |
| Truvi (formerly Superhog)source · 2026-09-14 | Guest screening and ID verification with per-stay damage protection; Truvi's Screen & Protect advertises protection from $50,000 per booking, with higher plans up to $1M. | Bought by the host or manager; screening runs on each booking through the Guesty integration and protection attaches per stay. | Integrated: Guesty is one of the 25-plus property management systems Truvi connects to. |
| Steadilysource · 2026-09-14 | Landlord insurance policies for rental property owners, offered to Guesty users through a Steadily partnership. | Bought by the owner per property as an annual policy; the Guesty integration makes quoting easier, but the coverage still belongs to the owner. | Integrated partnership announced by Steadily and Guesty. |
| Velaris | A guest damage program with insurance above your retention, per-reservation liability, company coverage and COIs on demand. | The property management company; the guest damage fee you set is your revenue, plus $9 per reservation administration. | Integrated read-only: every confirmed Guesty reservation enrolls automatically, on every channel. |
Facts about each product were checked against the provider's published page on the date shown; confirm current terms with the provider.
Guesty integration questions
How does the Velaris Guesty integration work?
Velaris connects to Guesty with read-only access to reservations. Confirmed bookings enroll in your damage program automatically, the guest damage fee applies per reservation, and claims reference the Guesty booking record. Nothing about how your team uses Guesty changes.
Do I need to change anything in Guesty?
Beyond adding your guest damage fee to listings, no. The integration is read-only: Velaris observes reservations to run enrollment, escrow accounting, and claims — it doesn't write to your Guesty account or alter bookings.
Which reservations are covered?
Every confirmed reservation that syncs through Guesty under your program rules — regardless of the channel it was booked on. That includes direct bookings, which platform protection products never cover.
How long does setup take?
The connection itself takes minutes; most portfolios are fully live — fee configured, escrow funded, homeowners notified — inside a couple of weeks. Your Velaris advisor runs the launch checklist with you.
Should I use Guesty Damage Protection (Guesty Shield) or Velaris?
Guesty Damage Protection (Guesty Shield) is host-paid per reservation on every reservation of the selected properties (us and mexico); hosts may pass the cost through as a synced damage-waiver fee. a separate guesty liability coverage add-on offers up to $1m per reservation from Guesty Insurance Services LLC, priced at not published; the per-reservation cost is shown in-app and billed after check-in with limits of per reservation: bronze $3,000, silver $5,000, gold $10,000, platinum $20,000, $0 deductible, stays up to 21 nights. The price is set by Guesty and shown only in-app, coverage is capped per reservation at the tier you buy, and there is no business-interruption or company coverage and no certificate of insurance in your name. A Velaris program covers the same Guesty reservations for $9 per reservation, with a guest fee you set and keep, insurance above your retention, liability and company coverage in the same program, and COIs on demand. Many operators keep the built-in option as a backstop and run Velaris as the primary layer.
Does Proper Insurance integrate with Guesty?
No. Proper Insurance appears in the Guesty Marketplace as a community partner, and Guesty's own help article says no integration with Guesty is required: it is an annual policy an owner buys for a home, not something that attaches to reservations. It can sit underneath a Velaris program as the owner's building policy while the program handles guest damage, per-reservation liability and the company layer.
Truvi or Velaris for damage protection on Guesty?
Truvi bundles guest screening with a per-stay protection product and pays you after a settlement is approved; the fee economics stay with Truvi. Velaris runs a damage waiver program where the guest fee is your revenue, insurance responds above your retention, liability and company coverage sit in the same program, and claims are paid from your dashboard, typically within 2 business days. Managers who want screening keep Truvi or Guesty's own tools for that and run Velaris as the protection layer.
Is Steadily's Guesty integration a replacement for a damage program?
No. Steadily writes the owner's landlord policy, the building-and-liability layer each home needs anyway. A damage program handles the everyday guest damage below that policy's deductible, funds it from a guest fee, and gives the management company its own liability and company coverage. The two are complementary.
What does it cost?
The same transparent pricing as every Velaris program: $9 per reservation for program administration plus the actual damage you retain below your selected retention. The guest damage fee you charge is your revenue. See the pricing page for the full model.
Related coverage
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