Damage protection built into Hostaway
Velaris connects to Hostaway with read-only reservation access: every confirmed booking enrolls in your damage program automatically, the guest damage fee is applied per reservation, and claims pull booking and guest context straight from Hostaway.
Running on Hostaway?
Hostaway is an all-in-one vacation rental platform with channel management, automation, and an open marketplace of connected tools.
Velaris is built for professional property managers running growing multi-channel portfolios — the program layers (damage waiver, liability, guest injury, company coverage) attach per reservation through the Hostaway connection.
- 1Approve read-only access to your Hostaway reservations — no write permissions, no workflow changes
- 2Set your guest damage fee and program rules with your Velaris advisor
- 3Every confirmed Hostaway reservation enrolls automatically, across all connected channels
- 4File claims from your dashboard with booking and guest context already attached
What the Hostaway connection unlocks
Add or remove listings and the program follows — your coverage always matches the portfolio your PMS says you manage.
Airbnb, Vrbo, Booking.com, and direct reservations all enroll through the PMS — including the direct bookings platform protection never touches.
Reservation, guest, dates, and property come straight from the PMS record. Guest damage claims are typically reviewed and paid within 2 business days.
Certificates of insurance and homeowner coverage notices are generated per property, using the portfolio data already synced.
Use a different system too? Velaris connects to 80+ platforms — see the full integration list.
Hostaway Insurance powered by Safely vs. Velaris
If you run on Hostaway, you have probably been offered Hostaway Insurance powered by Safely. It is a reasonable product for what it is. The question is whether a per-stay add-on is enough for a professionally managed portfolio, or whether you want a program you control. Here is the factual comparison.
| Feature | Hostaway Insurance powered by Safely | Velaris program |
|---|---|---|
| Provider | Safely, sold through On Demand Insurance Agency, LLC | Velaris Insurance, licensed in all 50 states |
| How it's sold | Host-paid per-night policy; every reservation on an enrolled property is auto-enrolled (US single units only, excluding New York, Puerto Rico and the US Virgin Islands; iCal reservations excluded); it covers all of your properties or none; claims are filed inside Hostaway within 60 days and Hostaway says they are typically processed within one business day | Guest-paid damage fee you set ($69–$199 per reservation) plus $9 per reservation administration |
| Pricing | $10 per night, host-paid, invoiced monthly by Hostaway | Published: $9 per reservation, plus the damage you retain below your selected retention |
| Limits | $3,000 contents with a $0 deductible; $12,500 dwelling with a $500 deductible | Program limits you choose; insurance responds above your retention, so a large loss is not capped at a per-stay figure |
| Who keeps the fee | Set by the provider; margin stays with them | You. Fee revenue is yours; expected damage is paid from program funds |
| Reservations covered | Hostaway reservations enrolled in the product | Every reservation synced from Hostaway, on every channel, direct bookings included |
| Beyond guest damage | Guest damage only | Liability, guest injury, business interruption, and company coverage in the same program; COIs on demand |
| Claims | Filed with the provider on its timeline | Filed from your dashboard with the booking attached; typically reviewed and paid within 2 business days |
It covers guest damage on Hostaway reservations only, the fee goes to the provider rather than to you, and it carries no liability, business-interruption or company coverage and cannot issue a certificate of insurance in your name. Facts about Hostaway Insurance powered by Safely were checked against the published product page on 2026-09-18; confirm current terms with Hostaway.
InsuraGuest Hospitality or Velaris on Hostaway?
Searches for insurance on Hostaway turn up these products next to Velaris. They are different things bought by different people, and only some of them are connected to Hostaway. Here is where each one fits.
| Product | What it is | Who buys it | Connected to Hostaway? |
|---|---|---|---|
| InsuraGuest Hospitalitysource · 2026-09-15 | Per-stay guest coverage for accidental in-room damage, theft of a guest's belongings, accidental medical expense and accidental death and dismemberment, activating at check-in and ending at check-out. | Bought by the host or manager and attached to every reservation; the vendor announcement quoted $11.95 per night for coverage and software. | Integrated with Hostaway through InsuraGuest's API under a vendor agreement. |
| Velaris | A guest damage program with insurance above your retention, per-reservation liability, company coverage and COIs on demand. | The property management company; the guest damage fee you set is your revenue, plus $9 per reservation administration. | Integrated read-only: every confirmed Hostaway reservation enrolls automatically, on every channel. |
Facts about each product were checked against the provider's published page on the date shown; confirm current terms with the provider.
Hostaway integration questions
How does the Velaris Hostaway integration work?
Velaris connects to Hostaway with read-only access to reservations. Confirmed bookings enroll in your damage program automatically, the guest damage fee applies per reservation, and claims reference the Hostaway booking record. Nothing about how your team uses Hostaway changes.
Do I need to change anything in Hostaway?
Beyond adding your guest damage fee to listings, no. The integration is read-only: Velaris observes reservations to run enrollment, escrow accounting, and claims — it doesn't write to your Hostaway account or alter bookings.
Which reservations are covered?
Every confirmed reservation that syncs through Hostaway under your program rules — regardless of the channel it was booked on. That includes direct bookings, which platform protection products never cover.
How long does setup take?
The connection itself takes minutes; most portfolios are fully live — fee configured, escrow funded, homeowners notified — inside a couple of weeks. Your Velaris advisor runs the launch checklist with you.
Should I use Hostaway Insurance powered by Safely or Velaris?
Hostaway Insurance powered by Safely is host-paid per-night policy; every reservation on an enrolled property is auto-enrolled (us single units only, excluding new york, puerto rico and the us virgin islands; ical reservations excluded); it covers all of your properties or none; claims are filed inside hostaway within 60 days and hostaway says they are typically processed within one business day from Safely, sold through On Demand Insurance Agency, LLC, priced at $10 per night, host-paid, invoiced monthly by hostaway with limits of $3,000 contents with a $0 deductible; $12,500 dwelling with a $500 deductible. It covers guest damage on Hostaway reservations only, the fee goes to the provider rather than to you, and it carries no liability, business-interruption or company coverage and cannot issue a certificate of insurance in your name. A Velaris program covers the same Hostaway reservations for $9 per reservation, with a guest fee you set and keep, insurance above your retention, liability and company coverage in the same program, and COIs on demand. Many operators keep the built-in option as a backstop and run Velaris as the primary layer.
InsuraGuest or Velaris for Hostaway reservations?
InsuraGuest Hospitality is a per-night guest policy: it pays for accidental in-room damage, a guest's stolen belongings and guest medical expenses during the stay, and the nightly cost is paid to InsuraGuest. A Velaris program covers guest damage through a waiver fee you set and keep, adds per-property liability, business interruption and company coverage, issues certificates of insurance, and pays claims from your dashboard, typically within 2 business days. Some managers keep a guest-side policy like InsuraGuest for medical benefits and run Velaris as the damage and liability layer.
What does it cost?
The same transparent pricing as every Velaris program: $9 per reservation for program administration plus the actual damage you retain below your selected retention. The guest damage fee you charge is your revenue. See the pricing page for the full model.
Related coverage
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